What We Do
At Ceox we work with Public Sector organisations to drive value and engage customers using Microsoft technology. We work with Government Departments, Agencies and Public Bodies and the Social Housing Sector to innovative solutions that help our customers provide better services for less money. A Microsoft Partner since inception, we are experts in Power Platform, Dynamics 365 and Office 365.
Our Benefits
Engaging with us can deliver huge benefits for an organisation. Our flexibility and agile nature means that every customer is important to us, we can make decisions quickly and resolve issues without bureaucracy. Our team are highly experienced with technical specialists who know their technology inside out ensuring you receive the solution which meets your requirements. Furthermore, we specialise in Government Departments, Agencies and Public Bodies and the Social Housing Sector so we can already talk your language and can share what we've learnt from other customers.
Improved Customer Satisfaction
Use a Ceox developed digital service, portal or mobile app, with excellent user experience, to deliver citizen services and see an increase in customer satisfaction.
More Efficient Operations
Run your customer facing services through a Ceox Dynamics 365 implementation and deliver better services for less money.
Happier Staff
Deploy productivity services with Ceox's Digital Workplace offering, built upon Microsoft 365, to empower your workforce and improve staff happiness.
Our Services
Ceox provides a number of services to Government Departments, Agencies and Public Bodies and the Social Housing Sector. Our portals and mobile apps are platform independent whilst we tend to favour Microsoft's Dynamics 365 and Microsoft 365 for back office functions. All our services are designed to help organisations deliver their services digitally, providing a better user experience for customers whilst simultaneously delivering efficiency savings.
Digital Transformation Services
Our Digital Transformation Services help organisations create engaging web platforms and mobile apps which deliver digital services. Our projects are built around the needs of the user and deliver a great user experience. For Government organisations we also have experience with the GDS Service Standard.
AI Infused Customer Services
Artificial Intelligence is likely to have a huge effect on our workplace over the next decade with the first examples being in improving customer services. At Ceox, we can help organisations use public cloud AI services to deliver intelligent solutions which support customer interaction and decision making.
Dynamics 365 for Housing
Our Dynamics 365 for Housing platform enables Housing Associations to have a central, resident focused system for running their core business.Dynamics is ideal for interfacing with back-office systems like finance and housing management whilst also providing the ideal platform for a resident facing portal.
Dynamics 365 for Case Management
Ceox's Dynamics 365 offering enables Organisations to handle all different types of case and interact with external users in a consistent way. Based upon Dynamics 365 with options to provide services digitally using a portal means it's the ideal platform for digital transformation.
Office 365 for PRODUCTIVITY
Ceox’s Office 365 (part of the Microsoft 365 suite) offering enables Organisations to be more productive and helps teams collaborate more efficiently and aid cross-department working. SharePoint Online can replace older EDRMs and store important finance and operational documents securely and logically.
Office 365 for Housing
Many Housing Associations are using Office 365 to deliver productivity tools in their organisation. Our consultants can help exploit the full suite of productivity tools to deliver benefits like SharePoint for EDRM and Microsoft Teams for collaboration and video conferencing.
