Technology Consulting

Ceox consultants are experienced in advising customers on ICT strategy, technology options and delivering projects and business change across Government Departments, Agencies and Public Bodies and the Social Housing Sector.  

Typical engagements focus on enabling Digital Transformation through:

  • Technology Strategy: Developing a Digital Strategy that supports the business strategy and develops a Technology Roadmap that enables digital transformation and the provision of new digital services or delivery channels

  • Technology Evaluation: Working in partnership with customers Ceox can provide independent advice on business case development, technology options, selection and procurement ensuring business benefits are identified and that selected technology options will deliver benefits, are future proof and cost effective.

  • Business Change: During implementation Ceox Consultants work alongside project and programme teams to ensure that technology implementations deliver service improvements and productivity improvements.

Ceox’s approach follows Government Digital Service standards with a user-centric focus and Agile ways of working. Ceox’s  best practice approach includes Agile, the Scaled Agile Framework (SAFe); ITIL Service Management and APMG/Change Management Institute Body of Knowledge.

 
 
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Technology strategy

Ceox consultants have extensive experience of creating and developing digital strategies that improve customer engagement and increase the effectiveness of service provision.

Ceox take a pragmatic approach that starts from where you are now and your legacy applications and the business processes they support. Our collaborative approach combines your objectives and needs with our proven approach developing digital strategies that support innovative digital services and delivery channels and deliver value to your organisation.

Technology Strategy includes: Digital Strategy, Technology Roadmapping..

 
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Technology evaluation

Ceox Consultants work as ‘trusted advisors’ with many public sector clients. The fast-moving technology environment means that it is critical that ICT investment decisions are technically sound, future proof, offer value for money and deliver business benefits. Ceox has developed an in-depth knowledge of key technologies and has partnerships with a range of market leading technology suppliers so is able provide independent advice throughout the full spectrum of the technology evaluation process.  Ceox take a pragmatic approach to technology evaluation and the extensive experience of our consultants ensures that customers ‘trust’ that the best solution will be acquired.

Technology Evaluation includes: Feasibility Studies, requirements gathering, options analysis, investment appraisals, develop business cases to HM Treasury guidelines, procurement strategy and product selection.

 
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Business Change

Ceox provides the change management and support required to ensure organisations realise the benefit of their investment in digital transformation. We have a depth of experience in working with customers to transition to new Target Operating Models that include new business models, services and processes. Delivering digital transformation often includes evolving and modernising delivery channels and services, improving operations with new processes and ways of working and enabling people with re-designed organisational structures. Such changes can have far reaching impact on an organisation and Ceox can ensure these changes are effective through the development of strategies to deliver the change ensuring effective stakeholder engagement, clear communication, strategic alignment and measurable benefits realisation.

Business Change includes: Change Strategy, Change Management and Planning, Communication Strategy, Stakeholder Engagement, Benefits Realisation