Central Government
At Ceox we support Central Government Departments to deliver services digitally. We design, develop and support solutions that provide an engaging online experience, improve service quality, improve productivity and generate cost-savings. Our diverse experience spans a wide range of cloud-based and on-premise projects for a range of government departments.
We provide proven technical and industry expertise in a company that’s agile, easy to deal with and helps central government departments deliver digital services that are engaging, efficient, and citizen focused.
A Microsoft Partner since inception we utilise our expertise in Microsoft Dynamics 365, Power Platform and Office 365 to deliver a range of solutions and services to provide amongst others Case Management, Grant Management, Public Enquiry Management and Great Digital Services.
“we focus on delivering innovative services that enable government departments to work efficiently and engage effectively with citizens and stakeholders”
Customer Story: Health Service
We support a Dynamics 365 Public Enquiry and Ministerial Correspondence Management System for a major government department. The application is utilised across the Department to record and manage responses to correspondence including Parliamentary Questions, Freedom of Information Requests and general correspondence and complaints. In addition to supporting the application Ceox have enhanced reporting with Power BI, updated the system to take advantage of new features and functionality in the new Unified Interface (UI)
and streamlined back-end processes using Canvas Apps and
Power Automate.
Customer Story: Defence Service
Utilising Microsoft Office 365, we have developed a centralised solution to manage small, medium and large events across branches within the HQ of a major government department. The Office 365 solution developed by Ceox ensures correct and appropriate event attendance and automated prompts for event reports. The event reports are then stored in a central repository which has significantly improved knowledge sharing across the service.