Digital Transformation

Many Public Sector organisations are looking to provide services digitally.  There's consistent evidence that becoming a digital organisation and enabling users to access services via a computer or mobile device leads to increased user satisfaction and reduced costs.  Furthermore, as part of the Government Transformation Strategy, all organisations who fall under the remit of GDS are transforming to providing services digitally.

 
 
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Services to Meet the User Need

At Ceox we start with the needs of the user and and in terms of providing Digital Services, that means understanding the needs of both internal and external users.  If it hasn't been done already, we'll conduct User Research and then undertake User Experience Design to create an engaging experience that they will want to use.  

Our Approach to delivering services maps directly onto the GDS Discovery, Alpha, Beta, Live project phases and is designed to ensure that any service is based around the needs of the user.

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Meet the GDS Digital Service Standard

At Ceox, all our processes and the services we offer are built around meeting the requirements of the GDS Digital Service Standard. For many smaller organisations, a new service development can be the first time they have encountered the standard, Ceox can help ensure compliance. We can provide the multidisciplinary team needed to deliver the project or supplement internal teams or other suppliers to deliver a successful project. All of our team are used to working in an Agile manner and have years of real world Agile experience to draw upon.

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FUll Spectrum Service Delivery

Working with existing in-house teams, Ceox can provide the full spectrum of service delivery from User Research and User Experience Design to the Development and Delivery of a fulling working service.  Through our Support offering, we can also provide fixed price support once the system has gone live.

Having one supplier take charge of delivering the full project scope ensures that items don't get missed and gives you piece of mind that the end solution will bring the benefits you require.

To find out more, drop us an email on: hello@ceox.co.uk

If you’d rather talk on the phone, then our number is: 0333 987 4495

Our services are available through the Digital Marketplace via the G-Cloud and Digital Outcomes and Specialists (DOS) frameworks. Find out more by searching for Ceox on the Digital Marketplace.