Next Generation AI

In 2023, ChatGPT made mainstream headlines when it became the first Artificial Intelligence Chatbot to really deliver on the promise of AI. Capitalising on the popularity of ChatGPT, Microsoft announced that following their multi-billion dollar investment in OpenAI, the organisation that created ChatGPT, they were going to include the capability within their products. At Ceox, we have been using Microsoft’s industry leading AI tools for years and hence are perfectly placed to deliver real world solutions built on Next Generation AI.

Microsoft have provided Next Generation AI in products like Bing, their search engine and the Office products. However, the real value from Next Generation AI comes from using the developer components and creating solutions unique to your organisation. By tailoring the AI to your requirements we can deliver solutions which deliver true value for your organisation.

 
 
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Azure OpenAi Service

The Azure OpenAI Service delivers the full power of Next Generation AI for organisations to use as they wish. The power of the services come from the Large Language Models which OpenAI have created. These enable the results to be more useful, human like and realistic than ever before.

By using the Azure OpenAI service, we are able to create applications to meet your need. Common scenarios include:

  • Writing responses to enquiries submitted to an organisation.

  • Creating a summary of information.

  • Creating text to put into a tribunal decision or judgement.

  • Responding to a request for an update on a case or grant application.

 
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A Better, More Efficient Service

Public Sector organisations are facing huge pressure to deliver better services whilst simultaneously reducing costs. Next Generation AI can be part of that solution, helping to automate previously time intensive processes.

As well as saving people’s time, enabling them to complete higher value activities, we typically see other benefits when we implement AI solutions. These include a reduced error rate, increased visibility and because the AI can work 24-hours a day, a higher throughput.

 
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Responsible AI

Our solutions are built on the Microsoft AI platform and ensure that any solution is delivered using responsible AI. It is essential that organisations can trust their AI platforms and we ensure that this is the case with any AI solution we deliver. Microsoft’s Responsible AI principles are:

  • Fairness: AI systems must be developed to treat all people fairly.

  • Reliability and safety: AI systems must be designed to perform reliably and safely.

  • Privacy and security: AI systems must comply with privacy laws.

  • Inclusiveness: AI systems must be designed to address a broad range of human needs and experiences.

  • Transparency: AI system behavior and functional components should be understood so that people can identify potential issues or unintended outcomes.

  • Accountability: People who design and deploy AI systems must be accountable for how their systems operate.