Our Solutions
At Ceox, our solutions are focused on meeting client needs across our key sectors of Government Departments, Agencies and Public Bodies and the Social Housing Sector. Our Solutions incorporate our extensive sector experience, in-depth knowledge of core business applications and detailed understanding of the capabilities of the Microsoft technology stack.
Our solutions incorporate modules, components and tools that can be configured to deliver a solution or can be customised to accelerate development. With Ceox solutions and supporting Accelerators we can develop solutions smarter and faster.
Case Management
With organisational needs continually evolving many organisations are looking for a flexible, scalable and secure Case Management platform which can be adapted to meet a wide range of organisational needs including case management, tribunals and appeals and grant and license management.
Ceox’s Dynamics 365 Case Management empowers teams by giving them the information they need with the benefit of supporting process and productivity tools.
Tribunal & Appeals Management
Ceox’s Tribunal and Appeals Management solution is built on Microsoft Dynamics 365 and Power Platform and enables organisations to administer Appeals.
Meet legislative requirements, engage with Members using a dedicated Member’s Portal and ensure the right papers and information are sent to every tribunal.
Public Enquiry Management
Many organisations are responding to an increasing volume and array of enquiries. Whether it is new legislation, initiatives or launching a new service organisations are expected to respond quickly and effectively to a wide range of public enquiries often against a backdrop of against a backdrop of delivering more efficiently and saving costs.
Ceox’s Public Enquiry Management solution is built upon Microsoft Dynamics 365 with innovative features that enables organisations to respond effectively to enquiries, including Parliamentary Questions, FOI requests, Ministerial Correspondence and Complaints.
Power Platform Centre of Excellence
With many organisations seeking to deliver more value from their applications, Microsoft’s Power Platform can be the answer.
The Ceox Power Platform Centre of Excellence provides a complete solution that comprise the core technology capabilities of Power Apps, Power Automate, Power Virtual Agents and Power BI alongside key processes that ensures your organisation nurtures Business Application development whilst maintaining governance and control.
Dynamics 365 for housing
Ceox's Dynamics 365 offering enables Housing Sector organisations to better manage properties and relationships with tenants and residents. Based upon Dynamics 365 with options to provide services digitally using a portal means it's the ideal platform for digital transformation.
Digital Workplace
Ceox’s Office 365 offering enables Government Departments, Agencies and Public Bodies and organisations in the Social Housing Sector to be more effective with its range of productivity tools. Teams can help teams collaborate efficiently and aid cross team working whether in the office or working remotely.
Office 365 can replace other EDRMs and store important finance and operational documents securely and logically.
DIGITAL Services, Portals & Apps
Ceox can assist Government Departments, Agencies and Public Bodies and organisations in the Social Housing Sector to deliver Digital Transformation through the adoption of Digital Services, Portals and Apps which improve customer engagement and staff productivity.
Using Dynamics 365 with its options to provide services digitally with a portal and Power Platform’s Power Apps, Ceox’s solutions provide an ideal platform for creating compelling resident facing solutions, improving productivity and delivering digital transformation.